Terms of Service

SpaceNote / StarFactory, Inc.
Last updated: October 12, 2026
This English translation is provided for convenience. If it differs from the Japanese version, the Japanese version prevails.

These terms set out the conditions for using the handwriting note app "SpaceNote" (the "App") provided by StarFactory, Inc. ("we", "us"). By using the App, you agree to these terms.

1. Accounts

You can use the App anonymously or with an email, Google or Apple account. You are responsible for managing your account.

2. Cloud sync and the paid plan

• Creating, editing and reviewing notes is free, with no limit on the number of notes. Cloud backup/sync is available for 1 device and up to 2 GB on the free plan, and for unlimited devices and up to 20 GB on the paid plan. Without a linked account (anonymous use), the limit is 50 MB.
• The paid plan is an auto-renewing subscription (¥300 per month or ¥1,500 per year, tax included, or the equivalent price shown in your store). Payment is processed through the App Store or Google Play and is subject to that store's terms.
• The paid plan comes with a 14-day free trial (whether you are eligible depends on each store's rules). When the free trial ends, you are charged the price of the plan you chose automatically unless you cancel.
• Ads are shown while you use the App for free. They are not shown while you have the paid plan or the Remove Ads plan (¥200 per month or ¥2,000 per year, tax included, or the equivalent price shown in your store; an auto-renewing subscription). See Section 5 of the Privacy Policy for how ads are handled.
• Subscriptions (including free trials) renew and are charged automatically unless cancelled at least 24 hours before the renewal date (for a free trial, the date it ends). You can cancel in your store account settings (on iOS, Settings > Apple Account > Subscriptions; on Android, Subscriptions in Google Play).
• Refunds of fees already paid are subject to each store's (Apple / Google) rules. Please request refunds from the store.
• Even if you exceed a limit, we do not restrict reading or restoring your existing data in the cloud (you will no longer be able to save new data).
• Prices and limits may change. We will give notice before any change.

3. Data retention

• Free plan: we guarantee to keep your data in the cloud for one year from the last day you used the App. If the App has not been used for more than one year, we may delete your data in the cloud after notifying you in advance (data on your device is not deleted).
• Paid plan: while your subscription is active, there is no time limit on how long your data is kept in the cloud. If you cancel or the subscription lapses, the free plan conditions (one year from last use) apply from then on.
• Data you delete yourself is deleted regardless of this article. See Account deletion for details.

4. Prohibited conduct

You must not break the law, infringe the rights of others, misuse or reverse-engineer the App, or place an excessive load on our servers.

5. Rights to your content

You own the rights to the content you create in the App. We handle it only as needed to provide the service.

6. Disclaimer

We do not guarantee that the App will be uninterrupted or error-free. We recommend that you keep your own copies of important data in case of loss. Except in cases of our willful misconduct or gross negligence, our liability for damages you suffer in connection with your use of the App is limited to the total amount you paid as fees for the App's paid plans in the 12 months before the date on which the cause of the damage arose.

7. Use by minors

If you are a minor, please use the App with the consent of a parent or other legal guardian. The same applies to purchasing a paid plan.

8. Changes and governing law

We may change these terms. These terms are governed by the laws of Japan, and the court with jurisdiction over our place of business has exclusive jurisdiction in the first instance over any dispute.

9. Contact

[email protected] / Privacy Policy / Support & FAQ